Formal data privacy statement

JG RECOMOTOR S.L. with Tax ID B04950093 and registered address at Polígono dels Frares, Calle D, plot number 46, 25190 Lleida is the owner of this website and its content. Through this formal statement, JG RECOMOTOR S.L. intends to inform users about our policy for protecting the privacy and confidentiality of personal data that customers, potential customers or subscribers provide freely and voluntarily by phone, WhatsApp, email, or through the various forms on the website. www.recomotor.com.

In accordance with Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as the European Data Protection Regulation (EU) 2016/679 of 27 April 2016 (GDPR), JG RECOMOTOR S.L. and its website www.recomotor.com comply with current legislation regarding the protection of personal and contact data of its subscribers and customers and keep it in the strictest confidence.

In accordance with current regulations on data protection (LOPDGDD/GDPR) and information society services and electronic commerce (LSSI-CE), the user accepts that the data provided through this website will be incorporated into files owned by JG RECOMOTOR S.L. for the purpose of facilitating the provision of the requested services and others described on this website, as well as, where applicable, disclosure to third parties for the strict and exclusive provision of said services, always within our sector of activity and areas of work.

The controller of the personal data collected on www.recomotor.com is:

The collection of personal data provided to us by interested parties and their automated processing has the following objectives:

• Manage the sending of information requested
• Manage orders
• Provide interested parties with offers of products and services of interest
• Issue quotes and invoices
• Improve your user experience

To fulfil these purposes, we build a commercial profile based on the information provided; however, automated decisions will not be made based on database profiles, although automated emails will be sent, pre-programmed by the data owner or their service providers or employees, for the purpose of sending information relating to our services and commercial products offered through the website. www.recomotor.com.

By using the contact forms and the email address provided on the website www.recomotor.com, the customer expressly authorises JG RECOMOTOR S.L. to send commercial communications by post and/or email and WhatsApp, as well as likely telephone contact for the purpose of offering the services offered on this website.

Whenever necessary for the correct provision of services, the customer expressly authorises JG RECOMOTOR S.L. to transfer their data to third parties and companies for the strict and exclusive provision of said services, always within our sector of activity and areas of work.

JG RECOMOTOR S.L. does not sell or rent users' personal data. However, when the project requires it, we transfer data to third parties for the sole purpose of providing the contracted service, as in the following cases:

• Subcontracting other companies or professionals for the optimal development of total or partial services
• Subcontracting logistics services
• Subcontracting tax, financial or marketing advisory services
• Provision of hosting and/or domain services
• Preparation of commercial proposals carried out by collaborators
• In any case, JG RECOMOTOR S.L. requires the subcontracted company or professional to sign a personal data confidentiality agreement to ensure the confidentiality of this information.

JG RECOMOTOR S.L. may not disclose the customer's personal information outside the scope described above. The circumstances under which JG RECOMOTOR S.L. may transfer such information are:

• When necessary to carry out the normal provision of the service
• When necessary to protect the legitimate interests of JG RECOMOTOR S.L., its customers, franchisees or collaborators
• When required by a court to cooperate in a legal proceeding
• When necessary to provide information to a legal authority

JG RECOMOTOR S.L. contracts its virtual infrastructure under a "cloud computing" model through external web hosting services covered by Privacy Shield, a treaty reached between the European Union and the USA on transatlantic data transfers. Information available at https://www.privacyshield.gov/list.

The personal data provided on the website www.recomotor.com will be retained for a period of ten years from the last confirmation of interest by the customer.

They will also be retained for as long as the commercial relationship is maintained, and will be deleted when the data subject requests their erasure or portability. Once that period ends, your account data will be destroyed.

The processing of your personal data is necessary for compliance with the legal obligations arising from Royal Decree 1720/2001 of 21 December, approving the Regulation implementing Organic Law 15/1999 of 13 December on the protection of personal data.

The legal basis for the processing of your data is the execution of the forms on the website www.recomotor.com by freely checking the acceptance box of our Privacy Policy, which indicates that you have read and understood how JG RECOMOTOR S.L. uses your data.

If you provide us with your data using one of the forms on this website, it will travel encrypted through a secure server using the SSL (Secure Socket Layer) encryption protocol. However, any data transfer via the Internet could be intercepted, so JG RECOMOTOR S.L. cannot guarantee 100% security.

In accordance with current legislation, JG RECOMOTOR S.L. will store the personal data it has collected and will adopt the necessary measures to prevent its alteration, loss, unauthorised processing or access, strongly protecting customer information, accounting information and interpersonal communications.

Personal data of customers or potential customers collected for the correct provision of the service is stored in our management software. Bearing in mind that the Internet is not 100% secure, there is always the possibility of a cyberattack; in that event, we will not be able to be held responsible for such acts or for future actions these people may take with the data obtained.

This website is not directed at minors, so we explicitly ask minors to consult their parents or legal guardians.

Minors are not authorised to use our services and must therefore not send us their personal data. If JG RECOMOTOR S.L. suspects or becomes aware at any time of the registration or contact of a person under 18 years of age, their data will be immediately deleted.

The website www.recomotor.com uses its own and third-party cookies on all its pages. The purpose of these cookies is to improve the present and future experience we offer to visiting users, for which we collect information about user behaviour within our website.

More detailed information about the use of cookies is available in our Cookie Policy.

The personal data we process at JG RECOMOTOR S.L. comes from the following sources:

• Our own website
• Email
• Instant messaging (WhatsApp, Skype or Facebook Messenger)
• Postal mail
• Group companies
• Collaborators (Partners)

The categories of data we process are:

• Identification data (name and surname)
• Identification codes or keys
• Postal or electronic addresses
• Phone/WhatsApp
• Commercial information
• Account number
• Economic data

We also inform you that we do not habitually obtain specially protected data; however, if specially protected data were to reach our company, we would protect it in accordance with current regulations and it would not be disclosed to third parties under any circumstances.

Visiting our website and/or purchasing products displayed on it constitutes, on the part of the user, full and unreserved acceptance of the conditions set out in this Data Protection Policy and our General Sales Conditions.

Customers and/or users of www.recomotor.com may at any time exercise their rights of access, rectification, cancellation, objection and portability, as well as the right to be forgotten regarding their personal data, by writing to JG RECOMOTOR S.L. Polígono dels Frares, Calle D, plot number 46, 25190 Lleida, or by sending an email to info@recomotor.com. In any case, it will be necessary to identify yourself as the data owner by attaching a copy of your ID card showing both sides, or equivalent document.

In exercising their rights, the user may at any time:

• Access the personal data that JG RECOMOTOR S.L. holds about you (right of access)
• Modify your personal data (right of rectification)
• Cancel your personal data when, among other reasons, the data is no longer necessary (right of erasure)
• Request the limitation of the use of your personal data, in which case we will only retain it for the exercise of claims (right of restriction)
• Object to the use of your personal data for purposes other than the contractual relationship (right of objection)
• Obtain your personal data in a computer file for your use or to provide it to a third party (right of portability)

We also inform you of your right to lodge a complaint with the Supervisory Authority (AEPD).